After Malware Attack Affects 2,000 Modems, BSNL Asks Broadband Users to Change Passwords

Government telecom operator Bharat Sanchar Nigam Limited (BSNL) said that he had advised the change of default system password to the broadband users when it was initially marketed for malware attack. Nearly 2,000 broadband modems are affected by malware, where customers did not change the default password “Admin.”

BSNL chairman Anupam Srivastava told PTI “The condition has been addressed to a great amount. They should change their passwords immediately, we are advising customers, and they should not be worried after using broadband”.

He said that the malware did not affect the core network, billing or any other system of BSNL. Srivastava said during the attack, the malware was changing the user’s password (which used to admin to the password) and the affected modem did not enter. The attack took place earlier this week. He said that BSNL Call Centers continue to be vigilant and advise them to take a careful step.

Earlier this month, the data of Reliance Joe’s subscribers, including email ID, name, and Aadhaar number, has been conducted online on the website After more than 125 lakh active customers of Reliance Jio, it can be India’s largest data breach. However, it is not clear whether all the data was infected or only a few parts of it.


Chinese modem causes the problem

BSNL has been giving a broadband Internet service to the trust of China Made Modem. With the closure of these, more than 15 thousand users have been unable to access the internet for 36 hours. The company is convinced of a virus attack on the modem. When will the service be restored? The authorities do not even answer it.

BSNL employs three types of modems for consumers who take broadband service. Since the supply of the Chinese companies modem results in the online virus attack. More than three and a half lakh customers have taken broadband services across the state, out of which 15 thousand connections have been affected by the virus.

The unusual thing is that these modems have been installed during the ten months. According to sources, the purchase of Modem was made at the Delhi headquarters level. Officials say that consumers may have visited some virus site, due to which it happened.

The virus was detected by the company when consumers complained of not working on the Internet. Within a few hours, these complaints reached thousands. After this, the technical team detected the virus in the Chinese company’s modem. Instant Information on the case was given to senior officials. Chief General Manager, GC Pandey, convened a meeting of the technical team in Anan-Phanan.